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Latest Episodes


VAT on Service Charges: Who Pays It and How Does It Work in Mixed-Use Developments?
Qube Talk: Service Charge Accounting Insights LISTEN HERE VAT on service charges can be one of the most confusing areas of residential block management, particularly when a development contains both residential flats and commercial units. Who actually pays the VAT? Can VAT be reclaimed on maintenance, cleaning and management fees? What happens when residential and commercial properties share expenses? And how can managing agents ensure VAT is correctly recorded in their servi
Oct 1617 min read
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Does Your Lease Require an Audit? Understanding Service Charge Accounts and Registered Auditors
Qube Talk: Service Charge Accounting Insights 🎧 LISTEN HERE Do Service Charge Accounts Need to Be Audited? Does your lease require an audit of your service charge accounts? And if it does, do you actually need a registered auditor? These are important questions for managing agents, Resident Management Companies (RMCs), Right to Manage (RTM) companies, landlords and leaseholders across the UK. Misunderstanding the requirements can result in unnecessary professional fees, dela
Oct 1616 min read
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Interest Income in Block Management: Who Owns It and What Are the Tax Implications?
Qube Talk: Service Charge Accounting Insights LISTEN HERE Interest income in residential block management can raise important questions for managing agents, Resident Management Companies (RMCs), Right to Manage (RTM) companies and leaseholders. Who owns the interest earned on service charge funds? Does it belong to the management company or the leaseholders? When does interest income create a tax obligation? And can a company remain dormant while a trust tax return is require
Oct 1611 min read
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What Should Leaseholders Look for in Service Charge Accounts?
Qube Talk: Service Charge Accounting Insights LISTEN HERE Welcome to another episode of Qube Talk, where we discuss all things service charge accounting. I’m Ray Armand, and I’m joined by CJ Ralfe. Today, we’re putting ourselves in the shoes of a leaseholder. Imagine you arrive at an AGM and you’re handed a set of service charge accounts. What should you actually look at? What figures matter? What questions should you ask? And how can you tell whether something deserves furth
Oct 1311 min read
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Why Leaseholders Challenge Service Charge Accounts – and How Managing Agents Can Reduce Queries
Qube Talk: Service Charge Accounting Insights LISTEN HERE Welcome to another episode of Qube Talk, where we discuss all things service charge accounting. I’m Ray Armand, and I’m joined by CJ Ralfe. Today, we’re discussing why leaseholders challenge service charge accounts and what managing agents can do to reduce the risk of those challenges happening in the first place. From the conversations we have with managing agents, we’ve definitely noticed an increase in leaseholders
Oct 911 min read
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